This Privacy Policy describes how CodeHaus S.R.L. (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website code-haus.pro, purchase products from our WooCommerce store, or use any of our professional services including Analytics & Design, Development & Programming, Modification & Optimization, Testing & Quality, and Support & Maintenance.
1. Contact Information
CodeHaus S.R.L.
Intr. Gheorghe Simionescu 19, Apt. B26, 014155 Bucuresti, Romania
Phone: +40 273 454 636
Email: [email protected]
Website: code-haus.pro
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Identification Information
- Name and surname
- Email address
- Phone number
- Billing and mailing address
- Company details (if provided)
2.2 Account & Login Information
- Username and password (encrypted)
- Order history and license keys
- Support ticket data
2.3 Payment Information
We do not store raw payment card details. Payments are processed securely via third-party payment gateways (e.g., Stripe, PayPal) according to their own privacy and security standards.
2.4 Technical & Usage Data
- IP address and browser type
- Device information
- Cookies and tracking identifiers
- Pages visited and interaction logs
- Download activity for licensed products
2.5 Project-Related Data (for service clients)
- Software requirements and technical documentation
- Source code and design files
- Analytics, logs, APIs, and development materials provided for work
3. How We Use Your Information
Your information is used to:
- Provide and improve our services
- Process orders, deliver products, and manage licenses
- Offer customer and technical support
- Communicate updates, invoices, and service notifications
- Optimize our website and user experience
- Ensure compliance with legal and financial obligations
4. Legal Bases for Processing (GDPR)
We process personal data under the following legal bases:
- Contractual necessity – to provide products and services
- Legitimate interests – website security, fraud prevention, and business analytics
- Consent – for marketing communications, cookies, newsletters
- Legal obligation – tax and accounting purposes
5. Cookies & Tracking Technologies
We use cookies for:
- Website functionality (WooCommerce, login, cart)
- Analytics (Google Analytics or similar tools)
- Marketing & advertising (if enabled)
You may manage cookie preferences through your browser settings or our cookie consent banner.
6. How We Store and Protect Your Data
- Encrypted storage and secure servers located in the EU
- Limited access for authorized staff only
- Regular security audits and monitoring
- Encrypted backups and data retention controls
7. Data Sharing
We do not sell personal data. Your data may be shared only with:
- Payment processors (e.g., PayPal, Stripe)
- Hosting providers and security services
- Analytics and marketing tools (only with consent)
- Professional contractors working on your project (NDA protected)
- Authorities when legally required
8. WooCommerce Store & Digital Products
When purchasing from our WooCommerce store, we collect data to:
- Process orders and generate invoices
- Deliver digital downloads, license keys, and updates
- Provide customer support and access to purchase history
- Detect unauthorized distribution or license misuse
9. Data Retention
We retain data only as long as necessary for:
- Providing purchased products and services
- Accounting and legal compliance
- Maintaining valid licenses and support agreements
10. Your Rights (GDPR + International)
You may request the following at any time:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (“right to be forgotten”)
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise your rights, contact us at: [email protected]
11. International Transfers
If we transfer data outside the European Union, we do so under legally compliant safeguards such as Standard Contractual Clauses (SCCs).
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
13. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from minors.
14. Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Updates will be posted on this page with a new “Last Updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Phone: +40 273 454 636
Address: Intr. Gheorghe Simionescu 19, Apt. B26, 014155 Bucuresti, Romania